Frequently Asked Questions
Everything you need to know about shopping with Home Zone Furniture.
What are your delivery options and timeframes?
We offer standard curbside delivery and premium white-glove assembly services. Most in-stock items are delivered within 5-10 business days depending on your location.
Do you offer financing for large furniture purchases?
Yes, we partner with several financing providers to offer flexible monthly payment plans, including 0% APR options for qualified buyers.
What is your return policy for furniture?
You can return unused furniture in its original packaging within 30 days of delivery. Please note that a restocking fee may apply, and custom-ordered pieces are final sale.
Does my furniture come with a warranty?
All Home Zone products include a standard one-year manufacturer's warranty against defects. We also offer extended protection plans for accidental stains and damage.
Can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your delivery in real-time.
Do you provide fabric samples or wood swatches?
We want you to be confident in your choice. You can request up to three complimentary fabric or finish swatches through our website to see how they look in your home.