Returns & Exchanges

At Home Zone Furniture, we want you to be completely satisfied with your purchase. If your new furniture doesn't fit your space or meet your expectations, you can initiate a return or exchange within 30 days of delivery.

Return Process

• 1.
  Contact Customer Support

  Reach out to our support team via phone or email with your order number to initiate a Return Authorization (RA) request.

• 2.
  Prepare Item for Pickup

  Ensure all items are in their original condition and packaging; our team will schedule a convenient time for a professional pickup from your residence.

• 3.
  Inspection Process

  Once the furniture arrives back at our warehouse, our quality control team will inspect the items to verify they are in like-new condition.

• 4.
  Receive Refund or Credit

  After approval, your refund will be processed back to the original payment method, or a store credit will be issued for your next purchase, minus any applicable restocking fees.